Set up Service Level Agreement policies that tie on what your service support team can deliver on time.
Get a complete insight of everything that happens with SISSA, elegantly presented in graphs and real time notifications.
Empower the service support team with access to comprehensive information resources, available 24 x 7.
Track and manage assets involved in your support issues cost-effectively.
Let your service support team gain score points by managing issues, giving them motivation and fun on supporting your customers.
Send and receive text messages by enabling SMS notifications. You can also command SISSA to do certain actions through SMS messages.
Measure your team's performance on giving fast and accurate support to your customers
Maximize job routing using map guided dispatch rules. You can also track issue locations with maps integrations.
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